If you own a company such as a quick lube, think about offering your customers free food and drink. I've seen a few placing doing this, but they were kinda pathetic attempts. A little water container in the corner for example. Or maybe four day old coffee. Umm... yeah... that just ain't going to help ya. Try something good. Try donuts and GOOD coffee. Muffins, you know stuff like that. If people like what you have, they'll enjoy their stay. And ofcourse when they need a service done again, will they go to the business across the street that doesn't offer anything or will they go to you? YOU. and they'll probably tell their friends, who will tell their friends, and so on and so forth.
Like I said, make it good. Don't be cheap and just get a bunch of old junk.
As Seth Godin says, BE REMARKABLE!!
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